When the power goes out, utility companies must deliver a seamless customer experience with no disruptions to service. This requires intelligent utilities systems that can interpret data, connect consumers and prosumers and improve customer satisfaction.
A cloud utility management approach is essential for this. It helps utilities manage the risk of a disruption to their business by providing flexibility and rapid scale with reduced costs. This enables a fast, transformational approach to the enterprise cloud and unlocks new opportunities for utilities to create greater value for customers.
Utilities can use the cloud to improve customer engagement and reduce cost with user-friendly, client-facing tools. They can also identify new efficiencies using automation, and provide real-time consumption data to their customers.
For example, an online retailer might use utility computing services to handle massive traffic spikes. Instead of purchasing additional hardware units, they can rent these resources on a usage basis. This way they only pay for the resources they use and can focus on growing their business.
With our integrated software, you can simplify and automate your processes and empower employees to make informed decisions for their customers. We are committed to your success with dedicated support, expert training and a 99.7% client satisfaction rating. We understand the unique needs of utilities, so we designed Utility Cloud to be a scalable and reliable platform for mission-critical applications like billing, financial systems, and CIS. It offers deployment options ranging from public cloud to dedicated region. cloud utility management